Question 1

Do you provide wheelchair transportation?

Accepted Answer

Yes. EJ Transportation provides private wheelchair transportation with wheelchair-accessible vehicles equipped with ramp or lift.

Question 2

Do you help riders from the door?

Accepted Answer

Yes. Door-to-door assistance is part of every ride. Share the pickup details when you book so we can plan the right help.

Question 3

Can a caregiver or family member ride along?

Accepted Answer

Yes. One companion can ride along at no extra charge. Please mention this when scheduling.

Question 4

Do you provide dialysis transportation?

Accepted Answer

Yes. We provide scheduled wheelchair rides to dialysis centers, including recurring weekly schedules.

Question 5

Do you provide hospital discharge transportation?

Accepted Answer

Yes. We pick up riders being discharged from hospitals and bring them home. Share the discharge time when you book.

Question 6

Do you provide medical emergency transportation?

Accepted Answer

No. EJ Transportation provides non-emergency transportation. If there is a medical emergency, call 911.

Question 7

How far in advance should I book?

Accepted Answer

Book as early as you can. Two business days ahead is best. Same-day rides may be possible when we have space.

Question 8

Is private pay available?

Accepted Answer

Yes. EJ Transportation is a private pay service. You pay us directly. No insurance forms, no broker, no waiting on approval.

Question 9

What does a ride cost?

Accepted Answer

Cost depends on distance, trip type, and any wait time. Call or message us with your pickup, dropoff, and timing, and we give you a clear quote before we ever pick you up.

Question 10

What information do you need to schedule a ride?

Accepted Answer

Pickup address, dropoff address, date, pickup time, appointment time if applicable, mobility device, whether a caregiver is riding along, and any special instructions.

Question 11

What kinds of wheelchairs fit your van?

Accepted Answer

We carry manual and power wheelchairs. The rider and the chair together should weigh 600 lbs or less, and the chair should fit standard width and length limits. If you are not sure, just call.

Question 12

Can you help with family visits or personal activities?

Accepted Answer

Yes. Family events, errands, the salon, church, anywhere you need to go. Tell us the trip and we plan it.

Wheelchair Transportation FAQ

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